I’m not sure exactly when, but HP changed the licensing portal from ‘Poetic’ to a new portal named ‘My HP Licensing Portal’. All of the information looked exactly the same, however you could not rehost HP StoreVirtual Licenses.
The purpose of this blog post is to assist anyone who was in the same situation as me, scratching their head trying to figure it out!
Problem
You have an existing HP StoreVirtual license which ties the feature set to the first NIC MAC address on your StoreVirtual VSA. You have changed, upgraded or redeployed your VSA and you need to rehost the license onto the new MAC address.
Solution
Browse to myhplicensing.hp.com and login for your email address and password that you use for your portal account.
Note: If you are not sure what email address is tied to your account login to HP Licensing for Software and select Administration > My Profile which will show your email address.
Once logged into My HP Licensing select Rehost Licenses
Next select Rehost Licenses and click on the MAC Address you want to update
Select the tick box to confirm this is the license that you want rehosting and then click Rehost.
Select ‘Enter New Locking ID’ and enter the MAC Address of the first network adapter on your StoreVirtual. Then click Next
This bit takes a while but once done you will receive the license file which can be saved or emailed
I want to rehost my product: PE SV VSA 2014 10TB 3yr E-LTU
TC486AAE
but i can’t find it in the onglet REHOST LICENSES
Suggest you contact HP Support.