P4000: An Error Occurred While Reading The Upgrade Configuration File

With any device, it is important to keep up to date with the latest firmware the vendor can offer.

I always check the manufactures websites on a monthly basis to see if anything is new,  with this in mind, I was trying to update my P4000 StoreVirtual VSA today and I kept getting the following error message:

‘An error occurred while reading the upgrade configuration file.  If the file was from a web connection, click Try Download Again, otherwise recreate your media image’.

A quick check in Help > Preferences > Upgrades I saw that the Download Directory location didn’t look quite right.

So I entered a \ at the end of the Download Directory location

Clicked on OK and started the download again, voila this time it worked!

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